WG Henschen Aerospace Components Distributor

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WG Henschen Aerospace Components Distributor

WG Henschen provides best-in-industry service and supply chain solutions to OEM’s, MRO’s, commercial aviation and military.

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Return & Exchange

RETURN POLICY: Under certain conditions, shipments of parts regularly carried in stock may be returned within thirty (30) days of invoice date. Within this time requirement, contact a WG Henschen sales representative for a Return Material Authorization (RMA) number. A Customer who does not obtain an RMA# will be responsible for any excess costs incurred. Parts must be returned in the original WGH packaging/labeling for traceability requirements and a copy of the original shipment’s paperwork. Parts not returned in WG Henschen packaging, or without a valid RMA#, may not be accepted. Where parts are returned for reasons other than an error by WGH, restocking fees may be charged, up to and including the full cost of the order at WG Henschen's sole discretion.

Shipping

DELIVERY: Unless other terms have been agreed to in writing, shipping terms are FOB WG Henschen’s dock. Title and risk of loss shall pass to Buyer at Seller’s dock. Seller shall not be liable for delays in delivery, performance, or failure to perform, manufacture or deliver for causes beyond its reasonable control SHIPMENT AND DELIVERY: Delivery of the goods and related documentation in accordance with the schedule is a material requirement of this Purchase order. TIME IS OF THE ESSENCE. Supplier shall deliver the goods in accordance with the specified schedule. Supplier will at its own expense ship by the most expeditious way if the delivery schedule is endangered for any reason other than WG Henschen's fault. If the delivery of goods is not completed by the time promised or if it appears Supplier will not be able to meet the schedule set forth in Purchase orders, the WG Henschen reserves the right, in addition to its other rights and remedies, to terminate Purchase orders by written notice to Supplier, to purchase substitute goods or service elsewhere and charge the Supplier with any loss incurred. Supplier shall notify WG Henschen immediately of any event that would delay Supplier’s performance of WG Henschen’s Purchase orders. Delivery of defective goods without the required documents shall not be deemed to satisfy the delivery or time requirements of WG Henschen Purchase orders. Supplier shall give notice of shipment to WG Henschen of any late shipment of goods. The quantity tolerance for this Purchase order is ± 0%. Any deviation from this tolerance must be approved by WG Henschen’s Purchasing Department prior to shipment. WG Henschen reserves the right to reject all or any part of any delivery that varies from the quantity authorized by WG Henschen for shipment. All goods shall be packaged in accordance with WG Henschen's instructions or, if none are specified, in accordance with good commercial practice in a manner sufficient to ensure arrival in an undamaged condition. Goods shipped more than seven (7) calendar days in advance of WG Henschen's delivery schedule may be returned at Supplier's expense,

Payment

PAYMENT TERMS: Unless other terms have been agreed to in writing, payments from customers who have been given credit terms must be received at the address shown on the invoice within thirty (30) days of the WG Henschen’s invoice date; a late payment charge of 5% of any balance past due will be applied on the day after the payment due date, and this 5% charge will be applied each month until the overdue amount is paid. Invoices commence at the time of shipment. Shipments to customers who have not established credit terms will be made on a C.O.D. basis or charged to a credit card (VISA, MasterCard, AMEX). Credit card charges accepted only in writing from the customer.